Bit Spring, LLC
Effective Date: January 1, 2026
These Terms of Use replace the Terms and Conditions previously posted at bit-spring.com, dated January 30, 2016.

Are you a Bit Spring client? These Terms of Use govern your use of this website only. If you purchase hosting, website care, or other services from us, that relationship is governed by our Hosting & Website Care Services Terms and Conditions together with your Order Form or Statement of Work. Where the two documents differ, the Service Terms control as to the services.

1. Acceptance of These Terms

Welcome to bit-spring.com (the “Site”), operated by Bit Spring, LLC, a Maryland limited liability company (“Bit Spring,” “we,” “us,” “our”).

These Terms of Use (“Terms”) are a binding agreement between you and Bit Spring. By accessing or using the Site, you agree to them. If you do not agree, please do not use the Site.

2. Relationship to Our Other Agreements

2.1 These Terms cover your use of this website. They do not govern the services we provide to clients.

2.2 Our hosting, website care, development, accessibility, SEO, and related services are governed by the Hosting & Website Care Services Terms and Conditions, together with any Order Form or Statement of Work you sign. Those documents contain the terms that matter to a client relationship — scope, fees, billing, cancellation, refunds, service levels, warranties, and liability.

2.3 Order of precedence. If these Terms conflict with the Service Terms, an Order Form, or a Statement of Work, the other document controls as to its subject matter. Nothing on this Site, including these Terms, creates any refund, cancellation, or service-level right that is not set out in the Service Terms or your signed agreement.

2.4 Our Privacy Policy is incorporated into these Terms by reference.

3. Who May Use This Site

3.1 You must be at least 18 years old, or the age of majority where you live, to use this Site or create an account. The Site is not directed to children, and we do not knowingly collect personal information from anyone under 13.

3.2 We operate the Site from the United States and offer services primarily to clients in the United States. If you access the Site from elsewhere, you do so on your own initiative and are responsible for compliance with your local laws. References to services on this Site are not an offer to provide them in every jurisdiction.

3.3 You may not use the Site if you are barred from doing so under applicable U.S. export controls or sanctions.

4. Changes to These Terms and to the Site

4.1 We may update these Terms from time to time. When we do, we will revise the Effective Date above. Material changes take effect fourteen (14) days after posting; other changes take effect on posting. Your continued use of the Site after a change takes effect means you accept the revised Terms.

4.2 We may change, suspend, or discontinue the Site or any part of it at any time, with or without notice, and we are not obligated to maintain or update it. We are not liable for doing so. This Section does not limit any commitment we have made to a client under the Service Terms.

5. Our Content and Your License to Use It

5.1 The Site and its contents — text, graphics, photographs, video, portfolio work, code, design, and layout (“Content”) — are owned by Bit Spring or our licensors and are protected by copyright and other laws.

5.2 What you may do. You may view, download, and print Content for your own personal or internal business use, provided you keep all copyright and proprietary notices intact and do not alter the Content.

5.3 What you may not do. Except as permitted above or by law, you may not copy, reproduce, republish, distribute, sell, license, publicly display, frame, mirror, or create derivative works from the Content without our prior written permission. Requests go to [email protected].

5.4 Linking. You are welcome to link to any page on this Site. Please don’t present the link in a way that suggests we endorse you, or frame our pages inside your own site. We may ask you to remove a link that is misleading, and you agree to do so.

5.5 Client work shown in our portfolio may include trademarks and content owned by our clients. Those remain the property of their owners and are shown for identification and illustration only.

6. Trademarks

“Bit Spring,” the Bit Spring logo, and our other marks are trademarks of Bit Spring, LLC. You may not use them without our prior written permission, except to refer to us accurately in plain text. Other product and company names on the Site may be trademarks of their respective owners and are used for identification only.

7. Automated Access, Scraping, and Artificial Intelligence

7.1 What we welcome. We permit search engines, AI assistants, and similar systems to crawl, index, and retrieve Content from this Site for the purpose of indexing, answering user queries, and generating responses that cite this Site and link to it. We build websites to be found, and we extend to others what we ask for our clients.

7.2 What we reserve. We expressly reserve all rights in the Content for text and data mining, and for the development, training, fine-tuning, evaluation, or grounding of machine learning or generative AI models, and for the compilation of datasets or corpora. Such uses require our prior written permission. This reservation is intended to constitute an express reservation of rights under applicable law, including Article 4(3) of EU Directive 2019/790.

7.3 Technical signals. Our robots.txt file, meta directives, and any other machine-readable rights reservations we publish are incorporated into these Terms. Automated agents must honor them. You may not circumvent rate limits, access controls, or crawl-delay directives.

7.4 Prohibited automated uses. You may not use bots, scrapers, or automated tools to harvest Content or personal information for marketing, resale, dataset compilation, or the creation of a product that substitutes for this Site, or in any manner that imposes an unreasonable load on our infrastructure.

8. Accounts

8.1 Some areas of the Site require an account. You agree to provide accurate information, keep it current, and keep your credentials confidential.

8.2 You are responsible for activity under your account. Notify us promptly at [email protected] if you suspect unauthorized use.

8.3 We may suspend or terminate an account that violates these Terms, is inactive for an extended period, or presents a security risk.

9. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose, or in violation of these Terms;
  • Upload or transmit malware, exploit code, or anything designed to disrupt or damage the Site or any system;
  • Attempt to gain unauthorized access to the Site, our servers, or any account;
  • Probe, scan, or test the vulnerability of the Site, or breach any security or authentication measure, without our prior written authorization;
  • Interfere with the Site’s operation or place an unreasonable load on it;
  • Post or transmit content that is defamatory, harassing, threatening, obscene, or that infringes anyone’s rights;
  • Impersonate any person or misrepresent your affiliation with anyone;
  • Harvest email addresses or personal information from the Site, or use our contact forms to send unsolicited commercial messages;
  • Resell, duplicate, or commercially exploit the Site or access to it.

We may investigate suspected violations, remove content, restrict access, and report conduct to law enforcement where appropriate.

10. Submissions and Feedback

10.1 We appreciate hearing from visitors. If you send us comments, suggestions, or feedback about our Site or services (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and incorporate that Feedback into our business without restriction, obligation, or compensation to you.

10.2 You keep ownership of what you send. This is a license to use your Feedback, not a transfer of ownership. Nothing in this Section assigns your intellectual property to us.

10.3 Please do not send us confidential information through the Site, and do not send unsolicited ideas, business proposals, or original creative materials that you expect to be treated as confidential or compensated. We cannot accept them on those terms.

10.4 If you are a client, content and materials you provide to us in connection with our services are governed by the Service Terms — under which you retain ownership — not by this Section.

10.5 You represent that you have the right to send us anything you submit.

11. Inquiries, Quotes, and Purchases

11.1 Our services are quoted individually. Descriptions, feature lists, and prices shown on the Site are informational and do not constitute a binding offer. We may change or discontinue any service or price at any time before a proposal is accepted.

11.2 No contract for services is formed until we issue, and you accept, an Order Form, proposal, or Statement of Work — or until you complete a checkout that expressly incorporates the Service Terms.

11.3 Billing, cancellation, and refunds for all services are governed exclusively by the Service Terms and your signed agreement. The Site does not offer any independent refund or cancellation right.

11.4 We use third-party payment processors. We do not store full payment card details. Your use of a payment processor is subject to that processor’s own terms.

12. Third-Party Links and Content

The Site may link to websites and resources we do not operate. We provide those links for convenience. We do not control, endorse, monitor, or take responsibility for third-party sites, their content, their privacy practices, or anything you obtain from them. Review their terms before you use them. If you transact with a third party, that relationship is between you and them.

13. Informational Content Only

Articles, guides, case studies, and other material on the Site are provided for general information. They are not legal, financial, accessibility-compliance, or professional advice, and they are not a substitute for advice from a qualified professional who knows your situation. In particular, nothing on this Site — including material about Section 508, WCAG, the ADA, privacy law, or search engine behavior — should be relied on as a statement of your legal obligations. Consult your own counsel.

14. Accessibility

We work to make this Site usable by as many people as possible, including people using assistive technology, and we treat accessibility as ongoing work rather than a finished state. If you encounter a barrier on this Site, please tell us at [email protected] and describe the page and the problem. We will respond and work to provide the information you were seeking through another means while we address it.

15. Copyright Complaints

15.1 We respect intellectual property rights and respond to valid notices under the Digital Millennium Copyright Act.

15.2 If you believe material on the Site infringes your copyright, send a written notice to [email protected], or to Bit Spring, LLC, 1210 Liberty Grove Road, Conowingo, MD 21918, including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the material claimed to be infringing and where it is located; (d) your contact information; (e) a statement that you have a good faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that your notice is accurate and that you are authorized to act on the owner’s behalf.

15.3 We may remove material in response to a valid notice and will accept counter-notices as provided by the DMCA. We may terminate the accounts of repeat infringers.

16. Privacy

Information you submit through the Site is handled as described in our Privacy Policy. Please read it. If you are a client, personal data we process on your behalf in delivering services is governed by Section 17 of the Service Terms.

17. Disclaimers

17.1 The Site and all Content are provided “as is” and “as available.” To the maximum extent permitted by law, Bit Spring disclaims all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy, and any warranties arising from course of dealing or usage of trade.

17.2 We do not warrant that the Site will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Site is free of viruses or other harmful components; or that Content is accurate, complete, or current.

17.3 You access and use the Site at your own risk, and are responsible for any damage to your device or loss of data resulting from that use.

17.4 This Section applies to the Site. The warranties we give clients for our services are set out in Section 14 of the Service Terms and are not disclaimed here.

18. Limitation of Liability

18.1 To the maximum extent permitted by law, Bit Spring will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of or inability to use the Site, even if we have been advised of the possibility.

18.2 Our total aggregate liability arising out of or relating to these Terms or your use of the Site will not exceed one hundred U.S. dollars ($100).

18.3 If you are a client, this cap does not apply to our services. Our liability for services is governed by Section 15 of the Service Terms.

18.4 Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this Section may not apply to you. Nothing here limits liability that cannot be limited under applicable law, including liability for fraud, gross negligence, or willful misconduct.

19. Indemnification

You agree to defend, indemnify, and hold harmless Bit Spring, its members, employees, and contractors from any claim, demand, liability, loss, or expense (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your violation of these Terms, your violation of any law, or your infringement of any third party’s rights. We will notify you of any such claim and may participate in the defense at our own expense.

20. Electronic Communications and Signatures

When you use the Site or send us email, you are communicating with us electronically and consent to receive communications from us electronically. You agree that electronic records and signatures satisfy any legal requirement that a communication or agreement be in writing or signed.

21. Dispute Resolution

21.1 Talk to us first. Before starting a formal proceeding, please contact us at [email protected] with a description of the dispute and the relief you are seeking. Most problems can be resolved this way. The parties will attempt in good faith to resolve the dispute for at least thirty (30) days after that notice.

21.2 Binding arbitration. Any dispute arising out of or relating to these Terms or the Site that is not resolved under 21.1 will be resolved by final and binding arbitration administered by the American Arbitration Association under its applicable rules, before a single arbitrator, seated in Cecil County, Maryland, or conducted remotely at the arbitrator’s discretion. The Federal Arbitration Act governs this Section. Judgment on the award may be entered in any court of competent jurisdiction.

21.3 Class action waiver. The parties waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any representative proceeding. If this waiver is held unenforceable as to a particular claim, that claim proceeds in court and the remainder stays in arbitration.

21.4 Jury waiver. To the extent any dispute proceeds in court, each party waives any right to a trial by jury.

21.5 Exceptions. Either party may bring a qualifying claim in small claims court, and either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information, without waiving this Section.

21.6 Time limit. Any claim arising out of these Terms or the Site must be brought within one (1) year after it accrues, or it is permanently barred, except where a longer period is required by law.

21.7 Governing law and venue. These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles. For any matter properly brought in court under Section 21.5, you consent to exclusive jurisdiction and venue in the state and federal courts serving Cecil County, Maryland. The UN Convention on Contracts for the International Sale of Goods does not apply.

21.8 Clients. Disputes about our services are governed by Section 20 of the Service Terms, which contains a substantially identical arbitration provision.

22. General

22.1 Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the rest of these Terms stay in effect.

22.2 No waiver. Our failure to enforce any provision is not a waiver of it or of any other provision.

22.3 Assignment. We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign them without our prior written consent.

22.4 No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Bit Spring.

22.5 Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Bit Spring regarding your use of the Site, and supersede all prior versions — including the Terms and Conditions dated January 30, 2016 — as to that subject matter. They do not supersede the Service Terms or any signed agreement between us.

22.6 Headings. Headings are for convenience and do not affect interpretation.

22.7 Survival. Sections 5, 6, 7, 10, 17, 18, 19, 21, and 22 survive any termination of your use of the Site.

23. Contact

Questions about these Terms:

Bit Spring, LLC
1210 Liberty Grove Road
Conowingo, MD 21918
[email protected]